Travel Resources

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JetSpeak October 2017

  • Main Story
  • Aviation News
  • New Flight Launches
  • Hotel Updates
  • News at Jetways Travels
  • Featured MICE Destination Dom
  • Featured MICE Destination Int'nl
  • Tour Package of the Month Dom
  • Tour Package of the Month Int'nl
  • Industry News
  • Visas & Passport

Main Story

New security rules, including stricter passenger screening, have been announced for all flights to USA with immediate effect. The new security measures, which include increased passenger screening, enhanced checks for all electronics and short interviews at check-in or at the gate, will greatly increase the amount of time taken to check-in and board all flights to USA from across the world.

According to a press report on Reuters, Lufthansa Group said travellers will face short interviews at check-in or at the gate. Swiss Airline has asked travellers to check in at least 90 minutes before departure and Cathay Pacific Airways has advised travellers to arrive three hours before departure.

Some airlines have suspended in-town check-in, self bag-drop services and self-check-in services for flights to USA, while others require guests who have already checked-in online to present themselves at dedicated counters for a short security interview.

Even unaccompanied minors and guests requiring special assistance will have to undergo the security interview; these guests, will however, be assisted by a ground crew.

The new measures will effect 325,000 airline passengers on about 2,000 commercial flights arriving daily in the United States, on 180 airlines from 280 airports in 105 countries. They replace the in-cabin ban on laptops, airlines said.

European and U.S. officials told Reuters at the time that airlines had 120 days to comply with the measures, including increased passenger screening. The 120-day deadline is Thursday. Airlines had until late July to expand explosive trace detection testing.

US-bound guests are requested to reach the airport by the time requested by the airline on which they will be travelling. For further information on your airline's requirements, kindly contact your Jetways Point of Contact or call 011-44112200. Alternatively, you can send an e-mail to enquiry@jetwaystravels.com

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Aviation News

Austrian Airlines has announced the launch of its new Premium Economy Class of Travel. The new class will have more comfortable and spacious seats than the regular Economy Class seats; it will also offer its guests more legroom and additional facilities such as an increase in Baggage Allowance.

Premium Economy is a new travel class emerging to fill the wide gap between Economy Class and Business Class of seats.

According to a press release issued by Austrian Airlines, the Premium Economy Class seats will be available on all long-haul flights with effect from 6 March, 2018.

As per the press release, Andreas Otto, CCO of Austrian Airlines commented on the launch, stated, "The new Premium Economy Class is an important milestone in our strategy aimed at linking the issue of individualization with quality. The customer can individually choose the travel class according to her or his needs, whether the preference is to fly in a price conscious manner in Economy Class, treat oneself to a little more service and comfort in Premium Economy or luxury travel in Business Class.

"In particular, the new Premium Economy Class is designed to appeal to passengers who want to afford more service and a higher level of comfort on flights to their holiday destinations as well as price-conscious companies whose employees should travel in comfort on business trips.", the press release continued.

The new Premium Economy Class at a glance:

  • New Seats with a broader seat surface, generous seat spacing and plenty of leg room
  • Footrest starting in the second row or leg support with integrated footrest in the first row
  • A separate central armrest with fold-out table and cocktail table
  • 12-inch screen with remote control for in-flight entertainment system
  • Own power outlet and USB port on the seat
  • 2 x 23 kg free baggage
  • High-quality food selection with menu card and China Dishware
  • Welcome drink
  • Amenity kit with useful travel accessories

Bookings for the new Premium Economy Seats onboard the Austrian Airlines are open now. To book, contact your Jetways point of contact or call Jetways Travels at 011-44112200. Alternatively, send a mail to reservations@jetwaystravels.com.

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Austrian Airlines in collaboration with the Austrian Federal Railways has announced the expansion of AIRail - a co-operation program for a rail route between Vienna Airport and the Salzburg Central Railway Station. The rail route allows passengers to travel between Salzburg Central Railway Station and Vienna Airport in less than 2 hours 50 minutes.

Under the program, Austrian Airlines passengers arriving at Vienna and travelling on to Salzburg will benefit from:

  • 3 AIRail train connections in addition to the 6 daily flights on the Vienna - Salzburg route.
  • Miles on AIRoute
  • WLAN onboard the train
  • Specialized Catering by the firm 'Henry am Zug'
  • Guaranteed Further Connection, regardless of whether they wish to continue their journey by train or flight.
  • Free access to OBB Lounge at Salzburg Central Railway Station for Business Class passengers
  • First Class Train tickets for Business Class Passengers

Further information on AIRail is available online at http://www.austrian.com/Info/Book/AIRail or http://www.oebb.at/airail

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British Airways has announced the launch of a New Premium Transfer Drive Service at Heathrow Airport London to help customers avoid missing connecting flights. The new service scans passenger lists to track those who are at a risk of missing their connection due to a delay in flight.

Passengers once tracked are contacted by sending a message to the cabin crew of their in-coming flight and provided with an air-side car transfer to quickly whisk them away from their current flight and the connecting one.

According to a press release issued by British Airways, "The new scheme applies to customers travelling on a UK domestic flight, who are connecting on to either a short-haul flight in Club Europe, a long-haul service in Club World (long haul business class) or First, or who are Silver or Gold Executive Club members."

Commenting on the new service, Carolina Martinoli, Director of Brand & Customer Experience - British Airways said, "Missing a connection is one of the most stressful situations a customer can experience, so helping them through that journey and keeping them informed is critical. The new premium transfer service will enable us to identify customers who are at risk of missing their onward flight, and proactively arrange to collect them by car, whisking them directly to their next flight."

"We’re already receiving great customer feedback from customers who have benefited from the new service and as Wi-Fi is introduced on our aircraft, we’ll also be able to use that to communicate directly with customers about their onward flight."

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Swiss International Airlines has announced the launch of Flightpass, a new pass which enables travellers to purchase 10 one-way flights in one go for future travel. Date of travel can be in the next 12 months and the flights can be booked up to six months after the date of purchase of the pass.

The pass, launched in collaboration with Lufthansa Innovation Hub, is currently in trial mode and is available only for flights from Geneva to European destinations. The passes are currently for sale and will be available for sale until December 31, 2017, when the trial phase will end.

Flightpass is available in Two types

Type of Pass Discover Europe Pass City Pass
Cost of Pass CHF 799/- CHF 999
Applicable for flights from Geneva to Most European Cities Geneva to One European City of your choice
Bookings can be made Up to 21 Days prior to date of departure Up to 7 Days prior to date of departure
Ideal for Frequent Flyers Those who travel to a single destination frequently

Both options offer many benefits; more flexible advance booking periods, a wide range of destinations within the SWISS network and stable prices. Customers will also enjoy the simplified, quick and efficient reservation platform.

Customers can to buy their passes on www.flightpass.ch.

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Lufthansa Group Network has announced the launch of more flexibility for passengers flying on its airlines. Guest flying on European routes on any of the group's airlines, namely, Austrian Airlines, Lufthansa and Swiss Airlines can now change their return tickets to an earlier flight without surcharge.

The only pre-requisites are

  • The earlier booked ticket should be booked in Economy Flex, flexible Business Class or on selected corporate rates.
  • Routing of the new flight must be identical to that of the originally booked ticket.

According to a press release issued by the Lufthansa Group on this new service, "Rebooking was already possible for these tickets, but now passengers will no longer have a surcharge, even if the originally selected booking category is no longer available."

The flight cannot be rebooked until the day of travel and is subject to availability of seats in the same class as the original ticket - Economy Class in the case of an Economy Flex ticket; Business Class for flexible Business Class tickets.

Free re-booking for Lufthansa Airlines flights can be done online on LH.com during the online check - in process, through the Lufthansa App or at the check-in kiosk and counters at the airports. For flights with Austrian Airlines and SWISS, free rebooking can be done only at the airport at the self-service kiosks or check-in counters.

Free re-bookings will not be applicable for

  • Guests on code-share flights
  • Guests who have already checked in their luggage or
  • passengers who have purchased additional services, e.g. special food or upgrades, or a special service.
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Star Alliance, one of the leading global airline alliances, has announced the launch of a new Connection Service for guests arriving at Chicago O' Hare International Airport. The new service tracks passengers arriving on flights by any of its 28 member airlines and flags those passengers who are at a risk of missing a connecting flight due to a delay in their in-coming flight.

As soon as such cases are highlighted, a Connection Service Team is alerted; they meet the guest on arrival and ensure that the customer and the bags are expedited and reach their onward flight.

This is especially beneficial for guests arriving on international flights, as they need to clear Customs & Immigration before proceeding to their connecting flights - which under normal circumstances, can take quite some time.

With the Connection Service taking care, these guests become eligible to use the Express Connection Lane. Checked bags that need to be rechecked are specially tagged so they are handled faster and guests are able to complete the formalities a lot quicker (provided that all their documents are in order and they meet all customs requirements).

If a connection is missed in spite of all the assistance, then the customer is assisted with re-booking.

Chicago serves as one of the biggest transfer hubs in USA with almost 750,000 passengers connecting from one Star Alliance carrier to another each year. Star Alliance members at Chicago O’Hare include Air India, Lufthansa, SWISS, Air Canada, ANA, Asiana Airlines, Austrian, Avianca, Copa Airlines, EVA Air, LOT Polish Airlines, Scandinavian Airlines, Turkish Airlines and United. Together they offer almost 17,500 flights per week to 187 destinations in 31 countries.

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Qatar Airways has announced the launch of a new Premium Global Chauffeur Service for guests of all its cabin classes. The new service, launched in collaboration with Blacklane - a global professional Chauffeur service, is designed to take the stress out of passengers’ travel plans with convenient and seamless door-to-door airport transfers.

Blacklane services are available at over 500 airports across the world, including the majority of airports served by Qatar Airways by direct, code share or interline flights. The wide network of services ensure that guests can enjoy this service at majority of the destinations service by Qatar Airways.

Benefits of the new service include

  • Access to Blacklane’s modern fleet of high-end vehicles including Audis, Mercedes-Benz, Cadillac and BMWs.
  • Highly professional drivers for a safe, comfortable journey.
  • All-inclusive highly-competitive Rates with taxes, tolls, fees and gratuities include and confirmed before final booking.
  • SMS & E-mail Updates of Driver's name and contact details
  • Cashless Payment Service - Credit Cards are charged only after completion of ride
  • Free Change & Cancellation Policy for up to an hour prior to pick-up time for one-way Journeys
  • Generous Complimentary Wait Time of an Hour for Airport Pick-ups.
  • 24x7 Customer Care Service by Blacklane - Phone, E-mail & Social Media

This luxurious door-to-door transfers are just the latest in a range of innovations unveiled by Qatar Airways to enhance it’s unrivalled five-star service. It also recently launched a new bespoke pre-select dining service for premium passengers flying in First Class and Business Class.

For more details, contact your Jetways Travels point of contact, call Jetways Travels at 011-44112200 or send an e-mail to enquiry@jetwaystravels.com

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New Flight Launches

IndiGo Airlines has announced its plans to launch its first direct flight from Amritsar to Bengaluru. The operations for the new industry-first route will come into effect from October 29 and makes IndiGo Airlines the first Indian carrier to offer a direct flight on this sector.

In addition, the airline has also announced an enhance frequency for many key-sectors, especially for the upcoming winter months. The new winter schedule will see as many as 18 additional flights across key sectors such as Delhi-Dubai, Mumbai-Mangalore, Mumbai-Lucknow, and Bengaluru-Dehradun.

Schedules for the New Flights

Flight No. City of Departure Time of Departure City of Arrival Time of Arrival Day of Operation
6E 3512 Bengaluru 0700 hrs Dehradun 1000 hrs Sunday
6E 491 Dehradun 1035 hrs Bengaluru 1345 hrs Sunday
6E 55 Delhi 1615 hrs Dubai 1820 hrs Sunday
6E 56 Dubai 0645 hrs Delhi 1145 hrs Sunday
6E 464 Mumbai 1140 hrs Lucknow 1415 hrs Sunday
6E 463 Lucknow 1450 hrs Mumbai 1705 hrs Sunday
6E 545 Delhi 0635 hrs Dehradun 0730 hrs Sunday
6E 455 Dehradun 0800 hrs Delhi 0900 hrs Sunday
6E 495 Mumbai 0920 hrs Lucknow 1140 hrs Sunday
6E 264 Lucknow 1220 hrs Mumbai 1445 hrs Sunday
6E 477 Bengaluru 1000 hrs Amritsar 1255 hrs Sunday
6E 477 Amritsar 1325 hrs Srinagar 1435 hrs Sunday
6E 478 Srinagar 1450 hrs Amritsar 1600 hrs Sunday
6E 478 Amritsar 1630 hrs Srinagar 1925 hrs Sunday
6E 621 Mumbai 1600 hrs Mangalore 1750 hrs Sunday
6E 459 Mangalore 1840 hrs Mumbai 2030 hrs Sunday
6E 269 Hyderabad 1110 hrs Jaipur 1345 hrs Sunday
6E 274 Jaipur 1415 hrs Hyderabad 1550 hrs Sunday

All time is local time

To book these new IndiGo flights, contact your Jetways point of contact or call 011-44112200. Alternatively, send an e-mail to reservations@jetwaystravels.com.

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SpiceJet has announced the launch of four new daily direct flights on its domestic network. The new flights - from Guwahati to Dibrugarh, Chennai to Belagavi, Bengaluru to Coimbatore, and Bengaluru to Madurai - serve to enhance connectivity between metro and non-metro cities in the North East and South India.

Two of these direct flights - Guwahati - Dibrugarh and Chennai - Belagavi are industry-firsts and complement the other sectors such as Bangalore - Belagavi, where SpiceJet is the only airline operating flights.

All the new flights commenced operations with effect from October 3rd.

Schedules for the New Flights:

Flight No. City of Departure Time of Departure City of Arrival Time of Arrival Number of Stops
SG-3213 Silchar 0805 hrs Dibrugarh 1020 hrs 1 (@Guwahati)
SG-3214 Dibrugarh 1040 hrs Silchar 1310 hrs 1 (@Guwahati)
SG-3213 Guwahati 0915 hrs Dibrugarh 1020 hrs Direct
SG-3214 Dibrugarh 1040 hrs Guwahati 1205 hrs Direct
SG 3461 Chennai 0725 hrs Belagavi 0905 hrs Direct
SG 3462 Belagavi 1915 hrs Chennai 2055 hrs Direct
SG 3465 Bengaluru 1450 hrs Coimbatore 1545 hrs Direct
SG 3466 Coimbatore 1605 hrs Bengaluru 1705 hrs Direct
SG 3464 Bengaluru 1735 hrs Belagavi 1855 hrs Direct
SG 3463 Belagavi 0925 hrs Bengaluru 1045 hrs Direct
SG 3467 Bengaluru 1115 hrs Madurai 1230 hrs Direct
SG 3468 Madurai 1250 hrs Bengaluru 1405 hrs Direct

All time is local time

Booking of tickets is now open. To book these new SpiceJet flights, contact your Jetways point of contact or call 011-44112200. Alternatively, send an e-mail to reservations@jetwaystravels.com.

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Vistara Airlines has announced its plans to launch flight operations from Delhi to Ranchi, its 21st destination as part of its network expansion efforts. Services on the new route will commence with effect from October 29th.

Flights on Delhi to Ranchi will operate twice a day, daily, with a convenient same-day return option in both cities.

Schedules for the New Flights

Flight No. City of Departure Time of Departure City of Arrival Time of Arrival Number of Stops Frequency
UK 751 Delhi 0645 hrs Ranchi 0825 hrs Direct Daily
UK 733 Delhi 1755 hrs Ranchi 1940 hrs Direct Daily
UK 752 Ranchi 0900 hrs Delhi 1100 hrs Direct Daily
UK 734 Ranchi 2015 hrs Delhi 2210 hrs Direct Daily

All time is local time

Bookings are now open, with one-way fares starting INR 2,199 inclusive of taxes. To book these new Vistara flights from Delhi to Ranchi, contact your Jetways point of contact or call 011-44112200. Alternatively, send an e-mail to reservations@jetwaystravels.com.

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British Airways has announced its plans to launch direct flights from London Heathrow to Seychelles. The new flight will be the only non-stop service from the United Kingdom to Seychelles; services will commence with effect from March 24, 2018.

The new flights will be serviced by a Boeing 787-9 Dreamliner, one of the newest aircraft on the British Airways fleet. Frequency of the flights will be Twice a Week - on Wednesdays and Saturdays, from March to October.

In a press release issued by British Airways, Sean Doyle, the Director of Network & Alliances at the airlines said, "The Seychelles is one of the most beautiful places on earth and we’re delighted to be adding this collection of islands to our extensive route network. Customers can now get into ‘holiday mode’ even earlier with British Airways’ direct flights from London taking 10 hours, instead of over 13 hours with a connection in the Middle East."

Return fares for the new London Heathrow to Seychelles flights start from £699 in World Traveller; £999 in World Traveller Plus; £2499 in Club World; and from £3499 for First Class.

Schedules for the New Flights

City of Departure Time of Departure City of Arrival Time of Arrival Number of Stops Frequency
London Heathrow 1750 hrs Seychelles 0700 hrs Direct Wed, Sat
Seychelles 0900 hrs London Heathrow 1620 hrs Direct Thu, Sun

All time is local time

To book these new British Airways flights, contact your Jetways point of contact or call 011-44112200. Alternatively, send an e-mail to reservations@jetwaystravels.com.

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Qatar Airways has announced its plans to launch direct daily flights from Doha to Cardiff and Adana. The new Doha to Cardiff flights will make Qatar the first gulf carrier to offer direct flight service to Wales and Southwest England. The Doha to Adana route, on the other hand, will be the fourth route to Turkey for Qatar Airways. Both the new services seek the enhance connectivity.

Doha to Cardiff Flights:

The new Doha to Cardiff Flights will commence operations with effect from May 1, 2018 and will be serviced by a Boeing 787 Dreamliner with 22 seats in Business Class and 232 seats in Economy Class.

In a press release issued by Qatar Airways, His Excellency Mr. Akbar Al Baker, Group Chief Executive said, "We are delighted to announce the launch of our new route to the Welsh capital. Many travellers currently fly to and from London using ground transport between London and Cardiff, and the launch of direct service will allow passengers to fly directly from Wales and the Southwest to Doha and beyond for the first time. We look forward to offering both business and leisure travellers this convenient connection to Cardiff and points beyond."

According to the press release, the Doha to Cardiff flight route was first announced earlier this year and will be a transformative one for Cardiff Airport, as it will open up the Gulf region for passengers from South Wales and Southwest England for the first time. Travellers to and from Australia and Southeast Asia are also set to benefit from the daily long-haul flights via Doha.

Qatar Airways currently serves 4 airports across UK, including London Heathrow, Manchester, Birmingham and Edinburgh. Cardiff will be the airline's fifth destination in the United Kingdom, once launched.

Doha to Adana Flights:

The new Doha to Adana Flights will be the first direct flight in the sector to be offered by Qatar Airways and will be serviced by an Airbus A320 with 12 seats in Business Class and 132 seats in Economy Class.

The launch of the new flights will make the Qatar Airways the first five-star Middle East airline to offer flights to and from Adana. Services will commence with effect from November 6, 2017 with a thrice-a-week frequency.

According to a press release issued by Qatar Airways, His Excellency Mr. Akbar Al Baker, Group Chief Executive said,"Adana is an agricultural and industrial powerhouse, so our new three-times-a-week service will help boost all-important trade and commercial links between Qatar and Turkey. It will also increase tourism to a city renowned throughout Turkey for its incredible local cuisine which acts as a magnet for food-lovers. We are delighted to connect southern Turkey to more than 150 destinations worldwide through our five-star hub, Hamad International Airport in Qatar."

Qatar Airways currently operates flights to three destinations in Turkey, with separate services to Istanbul’s Sabiha Gökçen Airport (twice a day), and Istanbul Ataturk Airport (10 times a week) as well as daily flights to Ankara. Adana will be the fourth destination in Turkey to be connected by direct flights by Qatar Airways.

Schedules for the New Flights

Flight No City of Departure Time of Departure City of Arrival Time of Arrival Number of Stops Frequency
QR 321 Doha 0725 hrs Cardiff 1250 hrs Direct Mon, Wed, Fri, Sat
QR 322 Cardiff 1555 hrs Doha 0050 hrs (+1) Direct Mon, Wed, Fri, Sat
QR 323 Doha 0115 hrs Cardiff 0640 hrs Direct Tue, Thu, Sun
QR 324 Cardiff 0810 hrs Doha 1705 hrs Direct Tue, Thu, Sun
QR 438 Doha 0720 hrs Adana 1125 hrs Direct Mon, Thu, Sat
QR 439 Adana 1225 hrs Doha 1615 hrs Direct

All time is local time; (+1) denotes arrival on next day

To book these new Qatar Airways flights, contact your Jetways point of contact or call 011-44112200. Alternatively, send an e-mail to reservations@jetwaystravels.com.

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Newsletter 2017